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Access archived clients in Client section

Please make it possible to access archived clients' records in the "Clients" tab. It's counterintuitive to have to go into "Settings" to find these files. There should be a drop down menu for clients who are Active, Inactive, Archived.

Status: Completed13 comments

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Comments13

  • Upheal Moderator

    Team•

    Aug 7

    Archived clients are now easier to find. Use the new filter in the redesigned Clients list to view and access archived client records directly. Thank you for your feedback and patience as we improved this experience.

    • Ava Rose

      •

      Aug 7

      Thank you! You guys are so responsive! So glad I’m switching from my old EHR to Upheal. I’m going to recommend this platform to all my colleagues. ❤️

      • Upheal Moderator

        Team•

        Aug 8

        Yes! Thank you ☺️

      • Upheal Moderator

        Team•

        Aug 8

        We’re so glad this update is helpful! If you have two minutes, we’d really appreciate you sharing your experience with Upheal on Trustpilot:. Your feedback helps other providers discover Upheal. Thanks again!

        • Ava Rose

          •

          Aug 10

          I happily submitted a glowing review on Trustpilot, titled: “An EHR as attentive and responsive as you are..…”

          As I said in the review, after being an attentive listener all day, trying to respond thoughtfully to my clients, it’s so refreshing to receive that kind of attention and responsiveness back.

          • Ava Rose

            •

            Aug 10

            There’s your new tagline - haha. 😂

            • Upheal Moderator

              Team•

              Aug 11

              An EHR as attentive and responsive as you are.... This is so awesome. Thank you so much! I just shared this with the product team, and it was a huge boost for everyone.

  • Katerina Philbrick

    •

    Aug 6

    Agree.

  • Ava Rose

    •

    Aug 6

    Case in point: a few days after suggesting this feature, I had to access an archived client, and had already forgotten where to find the file! 😂

  • chananya abraham

    •

    Aug 20

    •

    Merged request

    •

    10 votes

    List of Clients

    There should be a drop-down menu with options for: Active, inactive, archived, all

    • Carol Kent

      •

      Apr 28

      Yes, please!

    • Essence Scott

      •

      May 8

      Yes

    • Mel Scott

      •

      Jul 5

      Yes, I can’t find a way to “unarchive” clients once it’s archived?